Skip to content

Ad link returns a server error

The landing page returned a 5xx error when TagGap checked it.

Why it matters

Visitors from ads see an error page while this persists.

How to fix it

  1. Open the link yourself; if it loads, the error may have been temporary. TagGap alerts only after two failed checks in a row.
  2. If it persists, check apps or proxies in front of the page (landing page builders, app proxies, a CDN) and their status pages.
  3. Contact Shopify Support if the error is on a Shopify-hosted page with no apps involved.

After a fix, TagGap confirms it on the next comparison run. Questions: support@taggap.com.